PD Mining Consultants Pty Ltd complies with the Australian Privacy Principles contained in the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012 to protect the personal information PD Mining Consultants Pty Ltd holds about individuals.

PD Mining Consultants Pty Ltd policy is to only collect personal information which is reasonably necessary for its dealings with the relevant individual. PD Mining Consultants Pty Ltd only uses personal information for the purpose specified or which is reasonably apparent at the time the information was collected, or for a related purpose for which the individual would reasonably expect it to be used. PD Mining Consultants Pty Ltd takes reasonable steps to protect personal information that it holds from unauthorised access, modification, misuse, interference, and loss. PD Mining Consultants Pty Ltd may sometimes disclose personal information overseas to allow external parties to perform their services for PD Mining Consultants Pty Ltd but PD Mining Consultants Pty Ltd will only do so in accordance with the Australian Privacy Principles.

The PD Mining Consultants Pty Ltd Privacy Policy contains information about how you may request access to and correction of personal information PD Mining Consultants Pty Ltd holds about you, or to make a complaint about an alleged breach of the Australian Privacy Principles.

PD Mining Consultants Pty Ltd Privacy Policy

Updated December 2022.

1 INTRODUCTION

PD Mining Consultants Pty Ltd (ABN 22 663 084 900) , recognises the importance of privacy and is committed to protecting individuals’ personal information.

PD Mining Consultants Pty Ltd is subject to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Policy describes how PD Mining Consultants Pty Ltd complies with its privacy obligations in protecting the personal information PD Mining Consultants Pty Ltd holds about individuals.

2 OVERVIEW OF PD MINING CONSULTANTS PTY LTD FUNCTIONS AND ACTIVITIES

PD Mining Consultants Pty Ltd is an online medical practice that facilitates the connections between both Psychiatrists and prospective patients.

For more information regarding PD Mining Consultants Pty Ltd, please visit our website: www.psychiatristsaustralia.com.au.

3 COLLECTION OF PERSONAL INFORMATION

Personal information is defined as information or an opinion that can identify or can reasonably identify an individual. This may include an individual’s name, address, email address and telephone numbers. The type of personal information that PD Mining Consultants Pty Ltd collects will depend upon what dealings the relevant individual may have with PD Mining Consultants Pty Ltd.

PD Mining Consultants Pty Ltd may collect and hold personal information about individuals who:

  • express an interest book or book an appointment regarding any provided medical assessment option
  • register or subscribe for electronic newsletters (either in person at one of our shopping centres or online) customer loyalty programs, competitions or promotions run by PD Mining Consultants Pty Ltd;
  • seek employment with PD Mining Consultants Pty Ltd (for example, when conducting background checks for the purposes of employment);
  • supply goods and services (for example, when establishing records and systems to enable payment for goods).
  • use PD Mining Consultants Pty Ltd websites, social media and other online services; or
  • may otherwise come into contact with PD Mining Consultants Pty Ltd;

PD Mining Consultants Pty Ltd only collects personal information which is reasonably necessary for its dealings with the relevant individual. The types of personal information may include, but are not limited to:

  • information that identifies the individual (for example, name, gender, address, contact details, date of birth, photographic or video images);
  • information needed verify an individual’s identity such as driver licence number;
  • information about the individual’s financial position and credit-worthiness;
  • an individual’s employment history, and other information an individual provides as part of the recruitment process;
  • information including an individual’s image collected via our CCTV systems;
  • information about the individual that is required or authorised by law;
  • the individual’s tax file number;
  • the individual’s opinion/preferences about PD Mining Consultants Pty Ltd products, services or staff.

The Privacy Act imposes restrictions on collecting sensitive personal information such as information about religious views, ethnicity, political opinions and personal health.

PD Mining Consultants Pty Ltd generally does not collect sensitive personal information about an individual. However, in certain circumstances, PD Mining Consultants Pty Ltd may collect some sensitive information if it is necessary to allow PD Mining Consultants Pty Ltd to deal with the individual and provided the individual has given consent for PD Mining Consultants Pty Ltd to do so.

Whenever it is reasonable and practical to do so, PD Mining Consultants Pty Ltd collects personal information directly from the individual. However, in some circumstances, personal information may be provided to PD Mining Consultants Pty Ltd by other parties such as the individual’s agent, employees or PD Mining Consultants Pty Ltd authorised agents, service providers and subcontractors. PD Mining Consultants Pty Ltd will take reasonable steps to inform the individual that it has the individual’s personal information, unless it is obvious from the circumstances.

4 NOTIFICATION OF COLLECTION OF PERSONAL INFORMATION

When PD Mining Consultants Pty Ltd collects personal information, PD Mining Consultants Pty Ltd will generally provide notification of the collection to the individual to inform the individual about the purpose for the collection, the types of entities that the information is disclosed to, the overseas recipients the information is disclosed to (where applicable), and that the PD Mining Consultants Pty Ltd Privacy Policy contains information about how the individual may access the personal information held by PD Mining Consultants Pty Ltd and how the individual may make a complaint.

5 USE AND DISCLOSURE OF PERSONAL INFORMATION

PD Mining Consultants Pty Ltd policy is only to use personal information for the purpose which was either specified or reasonably apparent at the time when the information was collected. PD Mining Consultants Pty Ltd may also use or disclose the information collected for any other related purpose for which the individual would reasonably expect it to be used.

If PD Mining Consultants Pty Ltd wishes to use or disclose the personal information in other circumstances, it needs to obtain the individual’s consent to do so.

In general, PD Mining Consultants Pty Ltd uses personal information for the following purposes:

  • providing products or services that have been requested;
  • communicating with the individual;
  • assessing the suitability of prospective patients;
  • helping PD Mining Consultants Pty Ltd manage and enhance its products and services, including analysing customer feedback and future customer needs;
  • providing ongoing information and marketing about products and services to individuals that PD Mining Consultants Pty Ltd believes may be interested and where the individual has signed up;
  • complying with regulatory and legal obligations;
  • recruiting employees and contractors; or
  • fulfilling its obligations to employees.

6 MARKETING

PD Mining Consultants Pty Ltd may send marketing materials to its customers or potential customers where PD Mining Consultants Pty Ltd has collected the personal information from the individual and the individual would reasonably expect PD Mining Consultants Pty Ltd to use the information for that purpose.

The individual’s prior consent will be obtained before personal information is used for marketing purposes in situations where the personal information has been collected from the individual and the individual would not reasonably expect PD Mining Consultants Pty Ltd to use the information for that purpose, the personal information has not been collected directly from the individual or where sensitive information is involved.

If the customer no longer wishes PD Mining Consultants Pty Ltd to use his or her personal information in order for PD Mining Consultants Pty Ltd to provide marketing materials, the customer is to advise PD Mining Consultants Pty Ltd via the relevant method provided for in the electronic marketing message sent to the customer (e.g. via an ‘unsubscribe’ link) or to write to the PD Mining Consultants Pty Ltd Privacy Officer (refer to contact details below). PD Mining Consultants Pty Ltd will act and amend its records promptly.

7 DISCLOSING PERSONAL INFORMATION TO OTHER PARTIES

PD Mining Consultants Pty Ltd may disclose personal information to other entities within the group.

External parties may be given access to personal information held by PD Mining Consultants Pty Ltd in certain circumstances. These include, but are not limited to:

  • PD Mining Consultants Pty Ltd contractors, consultants, advisers and service providers who assist PD Mining Consultants Pty Ltd  in the operation of its business or to provide a customer service (for example, a company which helps maintain PD Mining Consultants Pty Ltd ’s computer systems or sends out PD Mining Consultants Pty Ltd ’s mail);
  • joint venture partners for the purposes of seeking relevant regulatory approvals;
  • third party lenders and insurers;
  • Other regulatory authorities or government agencies as agreed to or required by law;
  • anyone authorised by a provider of personal information;
  • relevant parties in situations when PD Mining Consultants Pty Ltd is required by law to provide the information.

PD Mining Consultants Pty Ltd limits the information disclosed to external parties to what is required for them to perform their services for PD Mining Consultants Pty Ltd or the relevant individual, or what is required by law.

PD Mining Consultants Pty Ltd generally requires these parties to agree to PD Mining Consultants Pty Ltd  Privacy Policy and to strict conditions governing how this information may be used and stored.

PD Mining Consultants Pty Ltd does not sell personal information to entities outside the group.

8 APPLYING FOR EMPLOYMENT WITH PD MINING CONSULTANTS PTY LTD

PD Mining Consultants Pty Ltd collects personal information from individuals who submit applications or register interest for employment with the group. If the application is unsuccessful, PD Mining Consultants Pty Ltd may retain the information in case a more appropriate opportunity becomes available. The unsuccessful applicant will be advised that they can contact PD Mining Consultants Pty Ltd to request PD Mining Consultants Pty Ltd not to retain the applicant’s information.

9 SECURITY OF PERSONAL INFORMATION

PD Mining Consultants Pty Ltd will take reasonable steps to protect personal information that it holds from unauthorised access, modification, misuse, interference, and loss. PD Mining Consultants Pty Ltd maintains physical security measures over its physical premises, and a range of computer and network security measures (such as systems access, firewalls, data encryption) over its electronic systems. PD Mining Consultants Pty Ltd employees are required to maintain the confidentiality of any personal information held.

If other parties provide support services, PD Mining Consultants Pty Ltd generally requires them to agree to appropriately protect the privacy of the information provided to them.

10 ACCESS TO PERSONAL INFORMATION

Any individual can request access to the personal information PD Mining Consultants Pty Ltd may hold about them. To obtain access to the information, the individual needs to write to the PD Mining Consultants Pty Ltd Privacy Officer (refer to contact details below). PD Mining Consultants Pty Ltd will require evidence to verify the identity of the individual.

This service is free of charge unless the personal information requested requires preparation time. In this situation, PD Mining Consultants Pty Ltd will provide an estimate of how much this service will cost and request agreement before proceeding.

In normal circumstances, PD Mining Consultants Pty Ltd will provide the individual with access to the individual’s personal information. However, in some circumstances, there may be legal, regulatory or administrative reasons to deny the requested access. If access is denied, PD Mining Consultants Pty Ltd will provide the individual with the reasons for doing so.

11 CHANGING PERSONAL INFORMATION

If an individual wishes to change personal information that the individual believes may be inaccurate, out-of-date, incomplete, irrelevant or misleading, the individual may write to the PD Mining Consultants Pty Ltd Privacy Officer requesting the information to be changed.

If PD Mining Consultants Pty Ltd disagrees with the individual that the personal information should be changed, PD Mining Consultants Pty Ltd will provide the individual with the reasons for doing so. The individual has the right to request that a notation be included with their personal information to indicate their disagreement with their personal information held by PD Mining Consultants Pty Ltd.

12 COLLECTION OF OTHER INFORMATION

PD Mining Consultants Pty Ltd may also collect the following information from you:

A cookie is a small data file that may be placed on the computer of a web user (usually in the browser software folder) during a visit to a PD Mining Consultants Pty Ltd website. Cookies are necessary to allow the PD Mining Consultants Pty Ltd website and the user’s computer to interact effectively and enhance security. Cookies can record information about the user’s visit to assist PD Mining Consultants Pty Ltd  in better understanding the needs of the user. For example, user traffic data may be collected and used to infer the website user’s demographic using various web analytic technologies. PD Mining Consultants Pty Ltd sometimes also use performance tracking technology (such as conversion tags) to help PD Mining Consultants Pty Ltd to track user behaviour on its websites. General such user traffic and performance tracking data is non-personally identifiable and is collected on an aggregate level to report statistics to assist PD Mining Consultants Pty Ltd to improve the quality and relevancy of its services. However, if the user has completed the online registration form on PD Mining Consultants Pty Ltd ’s websites, such cookie data may be linked to the personal information PD Mining Consultants Pty Ltd holds about the user. In these circumstances, this cookie data will be treated the same manner as the personal information which it has been linked.

  • PD Mining Consultants Pty Ltd may also use cookies from third party ad servers for the purpose of targeting our online advertisements on other sites. The cookies provided by the third party ad servers will collect information such as the device the user used to access the PD Mining Consultants Pty Ltd  website (such as the type of device, the browser type or the operating system), the user’s browsing behaviour (such as what the user searched for, the pages the user viewed, the date and time of the visit and how long the user stayed) and the performance of our marketing campaigns (such as which ads or online content the user viewed or accessed). The information collected through this technology is not personally identifiable, but such information will be shared with the third party ad servers for the purposes of showing the user more relevant advertising on PD Mining Consultants Pty Ltd ’s websites or partner sites.If users of a PD Mining Consultants Pty Ltd website do not wish to receive any cookies, they should set their browser to refuse cookies but this means that they may not be able to use certain parts of the PD Mining Consultants Pty Ltd  website. If the user does not want third party ad servers to use cookies for targeted advertising purposes, the user can use an opt out mechanism provided by various advertising industry bodies such as Network Advertising Initiative opt-out (http://www.networkadvertising.org/choices/DAA).
  • PD Mining Consultants Pty Ltd websites use, among other technologies, Google’s suite of analytics programs to track website traffic. Where users have chosen to enable Google to associate their web and app browsing history with their Google account, and to use information from their Google account to personalise ads, Google will use data from its signed-in users together with PD Mining Consultants Pty Ltd ’s Google Analytics data to build audience lists for cross-device remarketing. For users of PD Mining Consultants Pty Ltd ’s websites, Google Analytics will collect Google-authenticated identifiers associated with the user’s Google Accounts (and therefore, personal information). Google Analytics will also temporarily join these identifiers to PD Mining Consultants Pty Ltd ’s Google Analytics data. If a customer does not wish to have their Google-authenticated identifies joined with PD Mining Consultants Pty Ltd ’s Google Analytics data, they should opt out of the ‘personalised ads’ option via their Google account.

13 CHANGES IN THE FUTURE

PD Mining Consultants Pty Ltd reserves the right to change this Policy at any time. PD Mining Consultants Pty Ltd will notify any changes to this Policy by posting an updated version of the Policy on the PD Mining Consultants Pty Ltd website at https://www.pdminingconsultants.com.au.

14 COMPLAINTS

An individual can make a complaint about the way in which PD Mining Consultants Pty Ltd has handled an individual’s personal information by writing to the Privacy Officer. PD Mining Consultants Pty Ltd will endeavour to act promptly in response to a complaint.

You may also contact the Office of the Australian Information Commissioner as follows:

Phone: 1300 363 992
Web: www.oaic.gov.au
Address: GPO Box 5218 Sydney, NSW 2001

15 CONTACTING PD MINING CONSULTANTS PTY LTD

The PD Mining Consultants Pty Ltd Privacy Officer can be contacted as follows:

Phone: 0488 797 080
Email:  admin@pdminingconsultants.com.au
Address: ‘PD Mining Consultants Pty Ltd Privacy Officer’
PD Mining Consultants Pty Ltd
86 Belgrave Street
MORNINGSIDE, QLD 4170

16 ADDITIONAL INFORMATION ON PRIVACY

For further information about privacy issues and the protection of privacy, visit the Office of the Australian Information Commissioner’s website at http://www.oaic.gov.au.

17 APPROVED AND ADOPTED

This policy was approved and adopted by the PD Mining Consultants Pty Ltd on 1 December 2022.

Privacy Policy